You may live in a blue jeans world but you must master certain skills to succeed in today’s business arena.

Business Etiquette Institute

Did you know 85% of your job success is connected to your people skills? Research conducted at Harvard University notes technical skills and knowledge account for only 15% of your success in getting a job, keeping a job and advancing in the job.

Do you need to refine and update your skills? To maintain your professional image, first you must know the rules then execute them with graciousness and ease. In today’s economy it’s more important than ever that you do a good job with your business and social etiquette skills. Most professions are service oriented and if your customers are not served properly, they will go elsewhere.